Return Policy

Return policy

All products purchased from TEV COLLECTIONS KENYA may be returned for exchange or refund within 7 days from the date of delivery. Include a copy of your packing list with the returning items. If your packing list is unavailable, then please include a brief note referencing your order number. For refunds, we will notify you through a phone call once we have received and processed your return. For exchanges, you will be notified by email once the exchange has been received and processed.


All Products must be returned in new condition.

Any purchase returned in non-resalable condition will be returned to sender.

All customers are responsible for return shipping both ways.