Return Policy

Return policy

All products purchased from TEV COLLECTIONS KENYA may be returned for exchange or refund within 7 days from the date of delivery. Include a copy of your packing list with the returning items. If your packing list is unavailable, then please include a brief note referencing your order number. For refunds, we will notify you through a phone call once we have received and processed your return. For exchanges, you will be notified by email once the exchange has been received and processed.

NOTE:

All Products must be returned in new condition.

Any purchase returned in non-resalable condition will be returned to sender.

All customers are responsible for return shipping both ways.